We built a very basic chatbot for soccer results and upcoming matches. It is working on twitter and so far it only understands spanish. I was thinking of the best approach to make it multilingual. I think I have two options:
a) train another NLP model for english (as a start) so it can recognize the messages natively.
b) take the incoming message, use some translation service to make it spanish, get the response, and then use the same service to translate the response to the original language, and finally send it to the user
Have you worked on those topics? How have you manage that?
Have a nice weekend everyone!