I am building a platform to create chatbots for mobile applications and I continue to get hung up on the analytics piece. I find it difficult to quantify users’ engagement when there are so many possible variations or responses.
I am wondering what others have thought about and found valuable when looking at engagement analytics data. More specifically - I am curious if there are graphs or visualization solutions out there that provide general engagement trend analysis.
Mostly curious what other people have seen and found useful. Look forward to hearing!